Why My New Office Mate is a Rubber Duck


Smiling rubber duck

I have a new office mate. He’s a rubber duck. Yes, the cute yellow kind with the innocent smile. Here’s how that came to be.


The Problem

Earlier this week while working in Storyline 360 (a very robust course building tool), I was staring at a button and trying to determine why it wasn’t working. I wanted the button to behave in two different ways depending on input from the student but was failing. I was stumped.


Back Then

If only I had remembered a practice I learned long ago. In my very first role in online course development, I wrote out pseudo code when designing a lesson. I’d state what the student should see on screen initially, what types of input should be collected from the student, and what feedback the student should receive based on the inputs. The result was a precise set of instructions that would be implemented by a team of programmers.


It was an effective workflow. It forced the other course designers and me to state clearly what we wanted and to imagine every path the student could take through the content. The resulting instructions were easily proofed and reviewed by another designer for mistakes. And the programmers could implement the pseudo code efficiently and with little back and forth required.


Now

Fast forward more than a decade. The tools of online course development have evolved, meaning the roles and workflows have also changed. In many projects I work on these days, deciding what should happen and implementing this via a course building tool are no longer two separate roles even though they are very different skills.


In many ways, this is a good thing. The approachability of today’s tools means that building courses doesn’t require the extensive programming it did back when I started. And when fixes are needed, the same person who created the interaction can make the updates directly. But today’s roles and workflows blur the line between designing and implementing.


This blurred line is how I found myself staring at Storyline and grumbling audibly. Though I hadn’t realized it yet, I was trying to design a plan and implement it at the same time. I hadn’t paused to outline the role of the button and how its behavior should vary based on the students’ path through the material.


The Solution